Category Archives: Crisis Management

Good to Great to Gone: The 60 Year Rise and Fall of Circuit City

Conference Board Review has an informative interview with Alan Wurtzel, former CEO of Circuit City, about the role of the Board, CEO, Strategy, those with dissenting opinions, and how the glacial demise of the company happened.  I thought the most … Continue reading

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Strategy – Focus, Simplify, Adapt

What gets in the way of success?  Complexity.  What has made it more difficult to execute a plan? Complexity.  Only 9% of companies worldwide have been able to sustain a 5.5% growth rate over the past 10 years.  15 of … Continue reading

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7 Ways to Disrupt

“Massive disruption is coming, and the only question is whether your firm is going to cause it or fall victim to it.” Fast Company has a great article on ways to disrupt our businesses and make them more customer friendly … Continue reading

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CEO Denise Morrison WSJ interview

Denise Morrison also participated in the WCD Global Institute in NYC last week.  She focused on the role and importance of building relationships and advice from a mentor.  When I was with Aetna Realty Investors, the Department Head, Bill Russell, signed … Continue reading

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We can create a crisis!!!

When we give a key employee a 2% raise and the CEO a 25% raise, aren’t we building in employee dissatisfaction and maybe even a culture of unfairness and haven’t we just CREATED a risk to the organization?  While we’re … Continue reading

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Avatars & Corporate Strategy or Crisis

Working through strategies, including crisis planning, can use video games and Avatars to work through the roles of the key participants, the variations in decisions and results, and the experience of the key participants working together, even if they’re on … Continue reading

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Companies in Crisis: Walmart & CRT

Two stories concerning federal investigations hit the news this week. The New York Times outlined in detail Walmart’s alleged actions after being notified by a former executive at Walmart’s largest foreign subsidiary, Wal-Mart de Mexico, of rampant and widespread bribery … Continue reading

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Employee vote against Exec Comp?

A VP friend at a F-200 company just had his review:  Great job, valuable employee, greater responsibilities, very pleased with having solved major customer dissatisfaction issues …….. 2% raise.  The CEO is getting a 25% raise.  My friend voted against … Continue reading

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50% Americans single..from 22% in 1950

Changing demographics are the most important consideration in residential housing. The fastest growing sector are 18-34 year olds, 5 million of who live alone.  31 million people live alone, mostly clustered in metropolitan areas.  In Manhatten 1/2 of all residences … Continue reading

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“There’s no intention to waste money.Sometimes it just happens.”

Wyckoff Heights Medical Center in Brooklyn, NY has experienced interesting interpretations/actions of Duty of Loyalty and Duty of Care from the board. One member of the hospital’s board obtained for the pharmacy that he owned the exclusive right to market prescription … Continue reading

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